Update
(2025-10-21)
Due to the current BCGEU and CUPW labour disruptions the College Pension Plan is currently providing essential services only. The plans contact centre is closed and only urgent time-sensitive requests are being processed. The rotating CUPW labour disruptions continue to delay the receipt of any paperwork and outgoing mail. For the most update information on how the plan is affected by these labour disruptions visit the plan website at college.pensionsbc.ca.
As you may be aware the BC General Employees’ Union and the Canadian Union of Postal Workers are both on strike as of this week. Currently no mail is being delivered or processed. This affects the delivery of mailed College Pension Plan documents. Your plan is monitoring the situation closely and has processes in place to ensure essential services, including the electronic delivery of pension payments, continue without interruption.
If you receive your pension information by mail, like your annual benefit statement, pension payments or Pension Life, you will experience delays. Your plan continues to serve you online during this disruption. You can set up direct deposit through My Account, read Pension Life and access pension-related information on the plan’s website. Service updates can also be found on the plan’s website.
If you have questions about your pension, you can use Message Centre via My Account to send and receive communications securely or visit college.pensionsbc.ca.